Retailer BIG W is showing one of the first signs of a retail resurgence post pandemic as it prepares to offer late-night Thursday trading for the first time in more than six weeks.
From today, BIG W outlets around the country will remain open until 9pm on Thursdays as dwindling case numbers and public health advice prompt the retailer into offering more choice for consumers.
Teresa Rendo, General Manager of Commercial at BIG W, told 9News.com.au that the extended trading hours will actually allow the retailer to have better social distancing practices.
“We have seen an increase in customers physically visiting our store and by resuming the late night trading hours we’re able to give our customers more flexibility to shop when it’s convenient for them but also more importantly make social distancing even easier to maintain,” said Ms Rendo.
“We’ve got 78 stores that have contactless drive-up, we’ve got contactless pick-up in every single store, we’ve got hand sanitising stations at the front of stores and trolley wipes as well as increased cleaning hours.”
BIG W was among a few retailers who kept the doors open during the more stringent restrictions, bringing its trading hours down to 9am to 6pm to accommodate for lower foot traffic and increased cleaning time.
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